In July 2017, CDCR’s Trust Accounting offices across the state began returning negotiable instruments (checks) that did not contain sender’s name and address on them. This was due to a change in regulations. To view the regulation, click HERE. When this was implemented, inmates were notified. The number of checks that are being returned is averaging around 259 per month statewide (see attached). Items are returned after the inmate is notified and is allowed 30 days to have the sender claim them. Most items are properly identified when the sender calls and then funds are posted to the inmate’s account.
To avoid delays and returned checks, please be sure to put the sender’s name and address on the check.